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Headquarters

TECHNOLOGY SCIENCE CORPORATION
Reston Town Center 1
11921 Freedom Drive Suite 550
Reston, VA 20190-5635
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Job Opportunities

Technology Science Corporation
Info@TechSciCorp.com   (800) 224-3137
ACTIVE POSITIONS
MAC Support Tech (System Engineer)
 Overview
TSC is seeking a MAC Support Technician, specializing in Apple (MAC) desktop, to provide on-site Technical Support for one of our federal government clients.  This is a full-time position located in Washington DC.   Veterans are encouraged to apply.

Responsibilities
  • Able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs
  • Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues
  • Good oral and written skills
  • Ability to diagnose and resolve technical and end-user problems in a customer service oriented team environment
  • Experience installing and maintaining, applications and associated hardware and peripherals; assisting users with IT procedures, system setup and network troubleshooting
  • Excellent troubleshooting and problem resolution skills for federal government client(s) strongly preferred
  • Ability to work independently with minimal direction providing technical and non-technical support to multiple users
  • Capable to work under pressure, handle multiple tasks simultaneously
  • Provide JAMF Casper Imaging Support
      * Install, configure and manage JAMF Casper Software Server.
             * Build software package configurations.
             * Manage multiple images from the configurations in the library of custom packages.
             * Develop IT technical documentation to support the creation and delivery of the imaging process.
             * Manage software application and upgrades.
  • Absolute Manage support
            * Create Smart Groups, Generate Packages and Payloads.
            * Push/Update software packages, Push/Update Client agents.
            * Design Smart Group Reporting Groups.
            * Create Power Management and energy efficiency compliance policy.
            * Develop IT technical documentation to support the software tool.
            * Manage software application and upgrades.
Qualifications
  • Apple Certified or higher
  • Prior experience with US Government Agencies
  • Must have excellent Customer Services skills
  • Travel may be required
  • Ability to work overtime required on occasion
  • Ability to sit and stand in an office environment for long periods of time
  • Remote and on-call responsibilities may be required
Work location:  Washington DC
Benefits:  Healthcare,  training/certification, 401k - matching after 90 days.

Transitioning Military encouraged to apply.
DATA CENTER TECHNICIAN
  • Bench position to replace core team member if they are sick, in training, or unable to work scheduled time.  Need to be prompt and reliable to cover designated shift for this Federal Customer. 
  • 2+ years of related IT infrastructure experience 
  •  Some hands-on IT hardware experience business/enterprise-grade servers, such as HP WINTEL, and Cisco network equipment 
  •  Previous experience working in a Data Center environment performing tasks such as .racking and stacking., cable management, hot aisle/cold aisle containment 
  •  Experience using DCIM products such as RackWise and Nlyte 
  •  Familiar with BMS systems such as Tridium 
  •  Familiarity with Microsoft Office products, including Visio 
  •  Network, Security or Server industry certifications would be a plus 
  •  Data Center-related certifications such as RCDD, CDCMP, CDCDP would be a plus 
  •  Possess experience at a basic level of knowledge for the following Data Center and IT infrastructure areas: 
         ◘ Data Centers                       ◘ Space Planning
         ◘ Power Layout                      ◘ Structured Cabling
         ◘ Rack Elevations (creating/reading/updating)
         ◘ Networking Concepts (Ethernet, TCP/IP, etc)
         ◘ Networking Concepts (Ethernet, TCP/IP, etc) 
  • WINTEL/UNIX Servers and Blades 
  • Storage Attached Network (SAN), Network Attached Storage (NAS) and attached storage devices 
  • Tape Libraries (robotic and manual) 
  • Mainframe Processors and the IBM Hardware Management Console (HMC) 
  • Data Center Safety and Emergency Procedures
  • Work location can be Baltimore or Washington DC
  • Travel cost will be reimbursed.

​Transitioning Military encouraged to apply.
NETWORK ENGINEER (2 POSITIONS)
  • ​​A minimum Cisco CCNA Route/Switch Certification or Higher.
  • Have and maintain a Comptia Security+ Certification at start of work. 
  • 3+ years enterprise network experience
  • Responsible for maintaining networks in a LAN/WAN environment and day-to-day operations of enterprise-level hardware and data communications by minimizing system downtime and maximizing system performance.
  • Maintains network security and data protection through monitoring of devices, software authenticity and firewall protection.
  • Maintains communications system requirements including WAN, Internet and Private connections to all sites.  Interface with  vendors. 
  • Personnel shall be capable of handling COMSEC equipment and shall sign the periodic COMSEC briefing provided by Company security.
  • Personnel shall be Microsoft Windows literate for performing some duties. 
  • Personnel shall update the ticketing system in a timely manner, including calling into the Network Operation Center for on-site arrive and off-site departure.
Work location:   Arlington/Alexandria
Hours:  Mon- Friday- normal 9 hrs, non-shift hours.
                   Every other week Fri off for 3 days weekend!
Clearance:  Required
Benefits:  Healthcare,  training/certification, 401k - matching after 90 days.

Transitioning Military encouraged to apply.

​​Technology Science Corporation (TSC) is proud to be an Equal Opportunity Employer. Personnel decisions are made without regard to race, color, religion, creed, sex, sexual orientation, marital status, national origin, age, veteran status, disability, or any other protected class. All personnel decisions are based on position requirements, candidate qualifications and customer needs.